34  Incident Diagnosis Without Fake Certainty

35 Incident Diagnosis Without Fake Certainty

35.1 Weak Request

Why are requests timing out?

35.2 Repaired Spell

ROLE: Act as a production incident analyst.

OBJECTIVE: Narrow the most likely causes of the timeout spike and say what evidence would distinguish them.

CONTEXT: A web API talks to Redis and PostgreSQL. Latency increased in the last hour. Logs are partial.

CONSTRAINTS: Do not claim a root cause unsupported by supplied evidence. Separate fact, hypothesis, and missing signal.

OUTPUT CONTRACT: Return ranked hypotheses, evidence already present, missing evidence, and the next three commands or dashboards to inspect.

VERIFICATION: Every factual claim must cite an observed symptom or be labeled hypothesis.

FAILURE BEHAVIOR: If the evidence is insufficient, say insufficient and identify the minimum additional signals needed.

35.3 Expected Delta

The repaired spell prevents counterfeit certainty while still producing actionable next checks.

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